Vitae Express Privacy Policy

Last Updated: October 26, 2026

1. Introduction and Scope

Vitae Express ("Vitae Express," "we," "us," or "our") is a professional resume writing and career services business based in Tampa, Florida, founded and operated by Scott Gardner. We respect the privacy of our clients, prospective clients, and website visitors and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.vitaeexpress.com, contact us, engage our services, or otherwise interact with our business.

Our services include professional and executive resume writing, LinkedIn profile development, cover letter writing, career coaching, interview preparation, job search guidance, corporate outplacement, recruiting, and related career development services.

This policy also explains our use of website analytics, digital advertising, cookies, tracking pixels, and third-party marketing technologies.

By providing personal information to Vitae Express, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will seek it separately.

2. Information We Collect

We collect information that you provide directly, information generated through your interactions with our website and services, and, where applicable, information received from third-party service providers or business partners.

Personal and Contact Information

When you contact us, schedule a consultation, submit an inquiry, or purchase services, we may collect your name, email address, telephone number, mailing address, employer, job title, and other information you voluntarily provide.

Professional and Career Information

To provide personalized career services, we may collect resumes, employment histories, educational backgrounds, professional accomplishments, certifications, job search objectives, compensation expectations, LinkedIn profile information, and other career-related materials.

During coaching engagements, we may also maintain relevant notes, communications, and information about your professional goals, challenges, and progress.

Commercial and Transaction Information

We may maintain records of services purchased, invoices, payment confirmations, service agreements, communication histories, and other information necessary to manage our business relationships. Payments may be processed through third-party providers, and we do not necessarily receive or retain complete payment card information.

Website and Technical Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device characteristics, operating system, approximate geographic location, referring website, pages visited, time spent on pages, and interactions with website content.

Advertising and Marketing Information

Through advertising technologies and marketing partners, we may collect or receive information about website visits, advertising interactions, referral sources, audience characteristics, and inferred interests. Depending on the technologies employed, this information may be associated with an identifiable person, browser, device, or household.

Sensitive Personal Information

Some resumes and career-related documents may contain sensitive information, including details about health, disability, demographic characteristics, or other personal circumstances.

We do not generally require this information to provide our services and encourage clients to avoid submitting unnecessary sensitive information. Where such information is provided, we handle it in connection with the services requested and applicable legal requirements.

3. How We Use Personal Information

Vitae Express collects and processes personal information for legitimate business purposes, including:

Providing Career Services. Developing resumes, cover letters, LinkedIn profiles, career strategies, interview preparation materials, and other requested professional services.

Client Communication. Responding to inquiries, scheduling consultations, providing project updates, and maintaining communication throughout a client engagement.

Business Administration. Managing client records, processing transactions, maintaining accounting records, fulfilling contractual obligations, and supporting routine business operations.

Website Performance and Improvement. Understanding how visitors interact with our website, evaluating website functionality, identifying technical problems, and improving the accessibility and usefulness of our content.

Marketing and Advertising. Promoting Vitae Express services, evaluating advertising effectiveness, developing relevant audiences, and delivering advertising to individuals who may be interested in career-related services.

Professional Communications. Sharing information about services, articles, newsletters, career resources, and business updates with individuals where such communications are permitted by law.

Security and Legal Compliance. Protecting our business, clients, and website against unauthorized activity, maintaining appropriate records, resolving disputes, and complying with applicable legal obligations.

Technology-Assisted Services. We may use professional software, digital research tools, and AI-assisted technologies to support writing, analysis, research, administration, and service delivery. Such tools supplement our professional judgment and are subject to applicable privacy and security considerations.

We seek to limit the collection and use of personal information to what is reasonably necessary for these purposes.

4. Cookies, Tracking Pixels, and Website Analytics

Our website uses, or may use, cookies, tracking pixels, web beacons, and similar technologies to understand visitor activity, improve website performance, and support marketing initiatives.

Cookies are small data files stored by your browser that can help websites recognize devices, remember preferences, and collect information about website interactions.

Tracking pixels and related technologies may collect information about visits to our website, including pages viewed, referral sources, device identifiers, IP addresses, and interactions with advertisements or website content.

Diamond Media Solutions

Vitae Express works with Diamond Media Solutions, Inc., a third-party marketing and advertising services provider, to support our digital marketing activities.

Diamond Media Solutions has implemented tracking technology on our website to support marketing analytics, advertising performance measurement, audience development, and related advertising services.

Depending on the services and technologies enabled, information collected through these tools may be used for audience matching, identity resolution, remarketing, and the delivery of more relevant advertising.

Information collected through these technologies may be processed by Diamond Media Solutions and its authorized service providers or advertising partners, subject to applicable contractual arrangements, privacy policies, and legal requirements.

For additional information regarding Diamond Media Solutions' data practices, please visit https://diamondmediasolutions.com/privacy-policy/.

Advertising and Remarketing

We may use information about website visits or interactions to deliver advertisements for Vitae Express through third-party advertising networks or digital platforms.

Such advertisements may appear on websites, search engines, social media platforms, and other digital channels.

Information used for advertising may include online identifiers, browsing activity, inferred interests, and other information made available through authorized marketing technologies.

The use of these technologies does not necessarily mean that every website visitor is personally identified.

5. Sharing and Disclosure of Personal Information

Vitae Express does not sell client resumes, private career documents, or confidential coaching materials to third parties for monetary compensation.

We may, however, disclose certain personal information to third parties where reasonably necessary to operate our business, provide services, conduct marketing activities, or comply with legal obligations.

These parties may include:

Professional Service Providers. Website hosting providers, appointment scheduling platforms, email providers, electronic document services, payment processors, and other vendors that support our business operations.

Marketing and Advertising Partners. Diamond Media Solutions and other authorized advertising or analytics providers that help us understand website activity, manage advertising campaigns, develop audiences, or measure advertising results.

Technology Providers. Software platforms and digital tools used to prepare client materials, manage communications, perform research, and deliver professional services.

Legal and Regulatory Authorities. Government agencies, courts, or other parties when disclosure is required by applicable law or reasonably necessary to protect legal rights.

Business Successors. Parties involved in a legitimate merger, acquisition, reorganization, or transfer of business assets, subject to applicable privacy requirements.

Certain disclosures of website identifiers and browsing activity to advertising partners may qualify as a "sale," "sharing," or use for targeted advertising under applicable state privacy laws, even when no money is exchanged for that information.

Where such laws apply, individuals may have the right to opt out of these activities.

6. Confidentiality of Client Career Materials

Because Vitae Express works directly with individuals navigating career transitions, professional advancement, and employment-related challenges, protecting client information is an important part of our business.

Resumes, professional histories, interview preparation materials, coaching communications, and related documents are collected and used primarily to provide the services requested by our clients.

We do not intentionally provide private client resumes, coaching notes, or unpublished career documents to advertising partners for audience development or targeted advertising.

Client materials may be shared with service providers when necessary to prepare, store, transmit, or deliver the requested services.

Where appropriate, Vitae Express may seek permission to display an anonymized or fictionalized example of completed work for educational, professional recognition, or promotional purposes. Any such use will be subject to the applicable client agreement or authorization.

We encourage clients to notify us if particular documents or circumstances require additional confidentiality considerations.

7. Data Security and Retention

Vitae Express uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

These measures may include secure communication methods, access restrictions, password protection, and reliance on established third-party technology providers.

However, no website, electronic communication system, or method of storing information can be guaranteed completely secure.

We retain personal information for as long as reasonably necessary to deliver requested services, maintain client relationships, support legitimate business needs, comply with accounting and legal obligations, and resolve potential disputes.

Retention periods may differ depending on the category of information, the services involved, contractual requirements, and applicable laws.

Information collected through marketing and analytics technologies may be subject to additional retention schedules maintained by the relevant service providers.

When information is no longer reasonably necessary, we take appropriate steps to delete, destroy, or de-identify it, subject to applicable legal and operational requirements.

8. Your Privacy Rights

Depending on your state or country of residence and the privacy laws applicable to Vitae Express, you may have certain rights regarding your personal information.

These rights may include the ability to request access to personal information maintained about you, request correction of inaccurate information, request deletion of information, or obtain a copy of certain information in a portable format.

You may also have the right to opt out of certain targeted advertising activities, the sale or sharing of personal information as defined by applicable law, or specified forms of automated profiling.

Where processing depends on your consent, you may have the right to withdraw that consent.

We will not unlawfully discriminate against individuals for exercising privacy rights.

Some requests may be subject to legal exceptions, identity verification requirements, or other limitations established under applicable law.

To submit a privacy-related request, contact us at services@vitaeexpress.com with "Privacy Request" in the subject line.

We will review and respond to requests in accordance with applicable legal requirements.

9. Your Privacy Choices

Marketing Communications

You may request removal from our promotional email communications at any time by using an unsubscribe option, where provided, or contacting services@vitaeexpress.com.

Opting out of promotional communications will not prevent us from sending necessary messages related to an existing client engagement, appointment, transaction, or service.

Cookies and Browser Settings

Most web browsers allow you to restrict or delete cookies, limit tracking technologies, or receive notifications about their use.

Disabling certain cookies may affect website functionality but should not prevent access to most publicly available website content.

Targeted Advertising

You may request that Vitae Express stop using or sharing your personal information for certain targeted advertising purposes by emailing services@vitaeexpress.com with "Advertising Opt-Out" in the subject line.

We will process applicable requests consistent with relevant legal requirements and coordinate with our marketing service providers as necessary.

You may also manage certain interest-based advertising preferences through participating advertising networks, including:

Digital Advertising Alliance: https://optout.aboutads.info/

Network Advertising Initiative: https://optout.networkadvertising.org/

These industry tools may not control every advertising technology or data collection method.

Browser Privacy Signals

Certain browsers and extensions provide privacy preference signals, including Global Privacy Control, that communicate a user's request to opt out of particular data-sharing activities.

Where applicable law requires recognition of these signals, our website's tracking and advertising practices must accommodate those requirements.

10. State-Specific and International Privacy Considerations

Certain U.S. state laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, provide qualifying residents with additional privacy protections.

The applicability and scope of these requirements depend on the relevant law, the nature of the information collected, and the business activities involved.

Residents of other states may have similar rights under applicable state privacy legislation.

Individuals outside the United States may also have rights under applicable privacy laws, including rights concerning access, correction, deletion, objection to processing, or withdrawal of consent.

Vitae Express operates primarily in the United States. Information collected through our website or services may be processed or stored in the United States or other locations where authorized service providers operate, subject to applicable legal requirements.

You may contact us directly to inquire about rights applicable to your information.

11. Children's Privacy

Vitae Express provides career services primarily for adults, working professionals, and individuals preparing to enter the workforce.

Our website is not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without any consent required by applicable law.

Individuals under 18 who wish to use our services should do so with appropriate parental or guardian involvement when necessary.

If you believe we have inadvertently collected information from a child in violation of applicable law, please contact us so that we may review the matter.

12. Third-Party Websites and External Services

Our website may contain links to third-party websites, professional organizations, social media platforms, scheduling services, payment platforms, or other external resources.

These third parties may maintain their own privacy policies and practices, which are not controlled by Vitae Express.

We encourage visitors to review the privacy policies of external services before providing personal information.

Vitae Express is not responsible for the independent privacy practices of third-party websites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology providers, services, legal obligations, or privacy requirements.

Revisions will be published on our website with an updated effective date.

When required by law, we will provide additional notice or seek consent regarding material changes to how personal information is processed.

We encourage visitors and clients to review this policy periodically.

14. Contact Information

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns regarding the handling of your personal information, please contact:

Vitae Express
Attn: Scott Gardner
3030 N Rocky Point Drive, Suite 150
Tampa, FL 33607

Email: services@vitaeexpress.com
Website: https://www.vitaeexpress.com

For privacy-related requests, please include "Privacy Request" in the subject line so your inquiry can be identified and reviewed appropriately.

We take privacy concerns seriously and will make reasonable efforts to address questions or complaints regarding our privacy practices.